They make the drop off and pick up very easy. They are very professional and communicate the status of the efforts. Frequency of the status of these reports could be more frequent. They are easy to work with. My concern is that the repairs took longer than I thought it should [almost a month]. Some of this is out of their control and due to insurance company approvals. My vehicle had some minor defects that need to be corrected with another visit that I am still waiting to get scheduled. Perhaps some of this is due to the workload in their shop.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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