I broke down off the highway in Colby, KS and MC Auto was closing in 15 min. They stayed open late for me and got me back on the road in no time! This is the place to go! Look no further! Thanks guys.
SM
Stefanie M.
Lawrence, KS
11/17/2020
Awesome customer service!
My 19 year old daughter was stranded in Colby when her car broke down on her way from Lawrence, KS to Colorado. She was 5 hours away from home and 5 hours away from her destination. It happened on a Saturday and her car was towed to a one man repair shop that was closed for the weekend. Monday morning I called and was told that he couldn't repair her car until December! I called another place in town and got the same answer. I was very frustrated and upset that nobody seemed to understand her situation. Then I called M C Auto Repair. What a great shop with wonderful staff! Neil didn't hesitate to call my daughter immediately to find out details about her break down and pick up her car from the other shop. He didn't stop there - he then had a vehicle delivered to her and her friends so they wouldn't be stuck with their luggage, wandering the streets of Colby all day. On top of all that greatness he stayed several hours late to finish the car so my daughter could be on her way. Thank you M C Auto Repair for your great costumer service and compassion!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.