Luther Bloomington Hyundai is staffed with factory trained, expert technicians who will provide quality Hyundai repair and maintenance. Luther Bloomington Hyundai is staffed with factory trained, expert technicians who will provide quality Hyundai repair and maintenance.
That same person is also publicly identifying themselves as an employee of Bloomington Hyundai, it reflects poorly on the dealership. It’s a public reflection of your brand. I don’t trust a business that tolerates that from customer-facing staff.
I’m not interested in giving my money to a company whose public-facing staff behaves using that abusive behavior towards others that way online. Employees represent a brand, whether it’s on the showroom floor or on Facebook. This kind of conduct sends a clear message about the culture the company tolerates.
Until Bloomington Hyundai demonstrates that they take professionalism and basic respect seriously, I’ll be taking my business elsewhere.