Kevin does a great job communicating what needs to be done and the cost right up front and does not deviate. He also does not pressure the customer to perform certain services. He just recommends and leaves it to the customer to decide based on the facts. Been taking my car there for the last 6 years and am very happy with the service.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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