I don’t hand out praise lightly when it comes to car service—but Long’s Auto Care earned it.
Brought my 2020 Mazda CX-5 in on a tight schedule for rear brakes, oil filter, oil change, and spark plugs. They moved efficiently, stayed on time, and still took the extra step to run a full 29-point inspection.
What stood out most—transparency. They showed clear photos of cracked drive belts so I could see exactly what was going on, not just take their word for it.
No upsell pressure. Just straight, professional work and solid communication. In and out without disrupting my day. Already booked my next visit for the belt replacement.
That’s how service should be done.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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Cliente Verificado
Brought my 2020 Mazda CX-5 in on a tight schedule for rear brakes, oil filter, oil change, and spark plugs. They moved efficiently, stayed on time, and still took the extra step to run a full 29-point inspection.
What stood out most—transparency. They showed clear photos of cracked drive belts so I could see exactly what was going on, not just take their word for it.
No upsell pressure. Just straight, professional work and solid communication. In and out without disrupting my day. Already booked my next visit for the belt replacement.
That’s how service should be done.