All in all, a very pleasant experience. I negotiated a price with Stanley Ivy (sales manager) over the phone - we got to a number we were both comfortable with and one credit check later I had a reservation in place. Both Stanley and Tsim Vang (my actual sales person) were very accommodating - they held the car for me for a couple of days after it arrived so that I could complete the purchase at a time that suited my schedule. The car was ready for a test drive right on time for my appointment; by the time I was done with paperwork it had all extras installed and a full tank of gas. Tsim was a pleasure to deal with - there was no attempt to up-sell me and/or modify the deal we had agreed upon. Document preparation and signing was fairly quick, too. Special thanks to Stanley Ivy for being very fair and upfront during the pre-purchase negotiations, and to Tsim Vang for handling the actual sale very cordially and efficiently!

STANLEY I. de Lithia Hyundai Of Fresno respondió el 03/27/2022 12:46 PM

Hello Vladislav my name is Stanley Ivy, sales manager at Lithia Hyundai. I would like to thank you for your purchase and for taking the time to complete the survey, if you have any questions or concerns please feel free to contact me. Thank you again.

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