I thought one of the wheels was bent on my wife’s car. Liskey’s radio ad came to mind and I called for an appointment. Amazingly Jerry said “bring it right in”! I was expecting to have to leave it for a day but an hour later Bill called an said it was done! Turns out the wheel was fine but a centering ring from one of the winter wheels had stuck on the hub keeping the wheel from seating properly. I mentioned it had a small coolant leak that needed to be checked out, he said no problem. I figured they would look at that the next day since it was getting late in the afternoon, amazingly they called a half hour later and the car was done, WOW! I didn’t even have an appointment, they fixed her car in record time for under $100! I think we’re customers for life, thank you Jerry and Leeann! Unheard of professionalism in this day and age, thanks again 👍🏼
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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