I purchased a Lexus here 4 years ago. I had a problem and took it in right away. They charged a lot of money. It broke down twice after that. I took it to get it looked at by a second opinion. They showed my the part they said they replaced in fact was not. I was cheated. I took it back and demanded they answer for it. They told me I did not bring it in for all the oil changes therefore I voided any warranty. I took all my paperwork in to prove them wrong and now they don't take my calls. My sanity is at its end and I don't want to deal with it any more. I suggest to all do not go here. They are dishonest.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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