My wife and I were on a cross-country trip to visit our son in Portland, OR when our check engine light came on. We first tried tightening the gas cap since that had caused issues before, but after stopping at AutoZone for a diagnostic test, we learned it was something more serious. They referred us to Levander’s.
Although they couldn’t look at the car for five days, we decided to leave it and rent a car so we could continue our trip. It wasn’t an easy decision, but it turned out to be the right one.
The team at Levander’s was excellent. They provided a clear diagnosis, a detailed written estimate, and followed up with an email. They also had no problem keeping the car on their lot until we could return. Communication with Brenda was especially helpful. She kept us informed every step of the way.
We were able to finish our trip, see our son, and return later to pick up our repaired car and drive back to New Hampshire without issue. We’re very grateful for the professionalism and support from the entire team.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.
Cliente Verificado
Although they couldn’t look at the car for five days, we decided to leave it and rent a car so we could continue our trip. It wasn’t an easy decision, but it turned out to be the right one.
The team at Levander’s was excellent. They provided a clear diagnosis, a detailed written estimate, and followed up with an email. They also had no problem keeping the car on their lot until we could return. Communication with Brenda was especially helpful. She kept us informed every step of the way.
We were able to finish our trip, see our son, and return later to pick up our repaired car and drive back to New Hampshire without issue. We’re very grateful for the professionalism and support from the entire team.