I live in Asheville NC. I was in Raleigh when I had a situation with my 2017 BMW. It was towed there on a Wednesday. I was assured it had an appointment on Thursday at 7am. Nothing was done until Tuesday the day I was returning to Asheville. My service rep., Heather Drake did not keep me informed, or did not return calls to me or my husband. She was very unprofessional.We picked up car and are heading home, hoping we make it. Asheville BMW has had our back the whole way. My husband keeping them updated from afar. I will not be returning to Leith BMW.
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