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Lee Hyundai

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(2,612 Reseñas)
77

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas™

ReScore
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
Reseña Original
Calificación general 2.7/5Calificación general 2.7/5Calificación general 2.7/5Calificación general 2.7/5Calificación general 2.7/5
221
Total de ReScores™
4.8
Promedio de ReScores™
77
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Lee Hyundai is conveniently located in Fayetteville, NC. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Lee Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Lee Hyundai is conveniently located in Fayetteville, NC. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Lee Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(888) 808-0975

Horario del Negocio

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1960 Skibo Road Fayetteville, NC 28314
Reseñas de Departamento de servicio's
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(2,612 Reseñas)

NB
gravatar
Nicholas B.
Fayetteville, NC
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
09/03/2026
0
Categoría: Service
Poor Customer service and unprofessional behavior
I am here now for a scheduled service, and after the gentleman greeted me and walked me over to 2 associates they never once recognized me or even looked my way. One even looked over her shoulder to see if or why the other staff didn't check me in. I'm standing there patiently but the one who looked over her shoulder I already knew her behavior and wasn't surprised that she was being moody and disrespectful. No one said one minute or anything until after one last finally said I'll be right with you sir or someone will to that effect. After she said this the other woman finally took the liberty to say something to me and acted as if she was unaware why I was Standing there waiting. So I reminded her the guy literally just brought me over and stated the deal. Neither one of you gave a courtesy acknowledgement or said anything or looked my way until minutes later. If you're busy, cool I understand customer waiting service but communication is still key ladies and gentlemen. But as I shared here with her ally visits have been very bad because the staff are either rude and impatient or simply sarcastic and inattentive. I didn't need a lecture or explanation on why I'm here or what other customers need to hear, I know the ropes and my purpose in visit which should be in the system logged as it was confirmed the prior night. Is it a problem asking to reassure and confirm of course not, but don't become all attentive now as if I was holding you up. Neither of you wanted to service me and it was as if they both wanted to see who will say something first. I dont care who services me just get my vehicle in the garage so that I can go. Its nothing personal with me it's business. But it appears your staff make things personal and projecting which I don't appreciate. With that said do better or not. Just expect my language to be the same in return but more so in an educated form. No apologies needed just show in your demonstrations. Peace!!!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.