business image

Lawley Hyundai

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(916 Reseñas)
68

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5Calificación general 4.6/5
Reseña Original
Calificación general 2.5/5Calificación general 2.5/5Calificación general 2.5/5Calificación general 2.5/5Calificación general 2.5/5
23
Total de ReScores
4.6
Promedio de ReScores
68
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Lawley Hyundai is located in Sierra Vista, AZ. We serve Greater Tucson and Green Valley customers. Our Service Technicians are here to ensure your vehicle runs well for years to come. From routine oil changes to major repairs, you can always count on us! Lawley Hyundai is located in Sierra Vista, AZ. We serve Greater Tucson and Green Valley customers. Our Service Technicians are here to ensure your vehicle runs well for years to come. From routine oil changes to major repairs, you can always count on us!

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(520) 458-2141
Closing in 37 minutes
Horario del Negocio

Horario del Negocio

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 12:00 PM
Sun
closed
* Arizona
2800 Fry Blvd Sierra Vista, AZ 85635
Reseñas de Departamento de servicio's
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(916 Reseñas)

DR
gravatar
Dawn R.
Sierra Vista, AZ
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
10/18/2023
1
Categoría: Service
Service advisors are unfriendly and rude
We purchased a car one year ago. Sales staff were extremely friendly and helpful - so 5 stars there! However, every time I have taken the car in for a scheduled service, the advisors are very unfriendly and short with their words! They always seem annoyed, unhappy and never smile or greet the customer. I never feel welcomed when I go there! Today I had an appointment for an oil change. I arrived 30 minutes early and said I would wait for the service to be done. Lori asked John what time my appointment was and after he told her she scoffed loudly and said something to the effect of “idiot” (not sure of what she said exactly). I wasn’t expecting to get in early and didn’t mind waiting until my scheduled time, so I’m not sure what the issue was! Service staff could use a refresher on customer service etiquette!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.