Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
I even suggested via text message to service manager Herb to refund my money and keep the car as a learning
tool for hybrids since it can’t be repaired.
It’s their brand and as a customer I deserve answers.