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Laurel Hyundai

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1,344 Reseñas)
84
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.3/5Calificación general 4.3/5Calificación general 4.3/5Calificación general 4.3/5Calificación general 4.3/5
Reseña Original
Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5
16
Total de ReScores
4.3
Promedio de ReScores
84
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Thank you for visiting the SureCritic Review page for Laurel Hyundai. We will be happy to assist you with your next Hyundai vehicle service, call or stop by today! Thank you for visiting the SureCritic Review page for Laurel Hyundai. We will be happy to assist you with your next Hyundai vehicle service, call or stop by today!

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(814) 266-2345

Horario del Negocio

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
998 Eisenhower Boulevard Johnstown, PA 15904
Reseñas de Departamento de servicio's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1,344 Reseñas)

JC
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John C.
South Fork, PA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
04/14/2023
0
Categoría: Service
Poor service
Had my brakes checked out while it was out at the collision center and they resurfaced all four rotors. Picked up car less than a mile away they sound horrible. They say they weren’t smooth only one but I think that’s bull cause they definitely sounded pretty bad. Dealership with their so called expertise should have caught them being that ruff. Horrible service available dates so 700 miles later they started shaking the whole car again. Brian who was completely rude and not doing what they should have the first time they went bad so now I gotta replace all the brakes on a 22 Tucson with only 9.000 miles. Bought 4 brand new cars from this place in the last 5 years and will never buy there again. Takes 3-4 weeks just to get an appointment.

Cliente verificado
Johnstown, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/09/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Service
My service was prompt. Took less time than was told it would take. Waiting are is pleasant. Personal is always friendly.
Brian K. de Laurel Hyundai respondió el 04/09/2022 07:50 AM

Thank you!!!


Cliente verificado
Johnstown, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/03/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Service
Service as always was done quickly and to my satisfaction.
Brian K. de Laurel Hyundai respondió el 04/03/2022 07:23 PM

Thank you!


TM
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Timothy M.
Portage, PA
2021 Hyundai Elantra Hev
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/01/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Regular maintenance 21Hybrid
Exceptional job well done as usual in and out even got my window fluid working again no charge that I noticed app says the fluid was ok they said it was empty and it just per happened to run out the day of the huge ice atorm
Brian K. de Laurel Hyundai respondió el 04/01/2022 07:01 PM

Thank you!


Cliente verificado
Ligonier, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/25/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Client
Great personal
Brian K. de Laurel Hyundai respondió el 03/25/2022 03:21 PM

Thank you!


BP
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Beverly P.
Windber, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/25/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Hyundai Elantra
My 2021 Elantra is my favorite car of all time. Laurel Hyundai service is exceptional.
Brian K. de Laurel Hyundai respondió el 03/25/2022 03:20 PM

Thank you!!'


LB
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Lisa B.
Ebensburg, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/13/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
The Best
Extremely satisfied. Professional and helpful.
Brian K. de Laurel Hyundai respondió el 03/13/2022 05:24 PM

Thank you!!


BS
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Brian S.
Johnstown, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/10/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
I love Hyundai’s
Being a retired mechanic which I have done all of my life from a very young kid, I have grown to love my Hyundai sonatas, you cannot beat the service that you get from them, all you have to do is keep the maintenance up and take care of them, I never have to open my hood of your van to add windshield washer fluid. When you walk into Laurel you are always always treated with a smile and you can best believe they are going to know you for your first name.
Brian K. de Laurel Hyundai respondió el 03/10/2022 03:26 PM

As always, thank you!!!


JW
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James W.
Johnstown, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/06/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Good Service
Very good service
Brian K. de Laurel Hyundai respondió el 03/06/2022 07:24 PM

Thank you!

Brian K. de Laurel Hyundai respondió el 03/06/2022 07:25 PM

Thank you!


KL
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Kristina L.
Portage, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/25/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Maintenance experience
Staff was very nice and courteous. Service was completed in a timely manner.
Brian K. de Laurel Hyundai respondió el 02/25/2022 06:30 PM

Thank you!


CK
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Charlene K.
Johnstown, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/25/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Personnel very competent and friendly.
Personnel are always timely and answer any questions I may have. Work is always done very well.
Brian K. de Laurel Hyundai respondió el 02/25/2022 06:30 PM

Thank you!


MZ
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Michael Z.
Johnstown, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/06/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Check engine light fixed quickly
I had a scheduled appointment on a Tuesday, but needed to have my car towed on Monday because of a check engine light. They were able to look at the car on the Monday, fix the issue (bad spark plug), and also do the work scheduled for Tuesday. Had my car back a day early! The process to fix the issue was explained clearly. Very good service staff!
Brian K. de Laurel Hyundai respondió el 02/07/2022 04:56 AM

Thank you!


Cliente verificado
Johnstown, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/01/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Service
The service was wonderful. It was completed quickly and the service personnel were very polite and helpful.
Brian K. de Laurel Hyundai respondió el 02/01/2022 04:02 PM

Thank you so much!


Cliente verificado
Johnstown, PA
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/28/2022
cliente verificadoCliente Verificado
10
Categoría: Service
Impressed
As I stated before the staff are great and super nice!! Brian reached out to me and he/they scheduled me with another appointment to try getting this issue with my car resolved. I greatly appreciate how understanding they were!!

Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
01/27/2022
Tipo de Servicio: Repair
0
Categoría: Service
Disappointed
The salesman are great!! The mechanics are super nice but don’t care to actually help you. I bought a $30,000 car and they can’t even be bothered to figure out what’s wrong with it and going to someone else to look at it isn’t possible because it will void my warranties. It was one thing that my car wasn’t even detailed whenever I bought it and I know it wasn’t thoroughly inspected either because there was a squirrel or chipmunk storing garbage and acorns in the engine bay. I love Hyundai and always have. But I’m completely disappointed that my concerns about my car keep getting blown off.
Brian K. de Laurel Hyundai respondió el 01/28/2022 02:25 PM

Sending survey re-score as per our recent discussion. Thank you so much!


Cliente verificado
Ebensburg, PA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/25/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Friendly staff and quick service
The staff is always friendly and helpful whenever I am there which is approximately every 7 weeks. They accommodate my schedule for appointments most of the time and have me in and out quickly.
CRAIG E., Service and Parts Director de Laurel Hyundai respondió el 01/25/2022 08:01 AM

Thank you.

Craig Eagleson
Parts and Service Director
Laurel Hyundai
814-266-2345
Craig@laurelchryslerjeep.com
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.