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Denise J.

Albuquerque, NM

06/04/2024

Categoría: Service

Wipers come on by themselves

I bought a 2018 Hyundai ELANTRA brand new from Southwest hyundai. Over the past two years or so I’ve taken this car to both Hyundai dealers and they can’t figure out why the wipers are coming on by themselves. I’ve taken this car to them 18 times already And they still can’t figure out the problem. Cory Reese and Connie at Southwest hyundai are terrible. Their customer service is terrible. Poor communication skills are horrible. They treat their customers like shit. I had an appointment. What’s the sense of making an appointment when they don’t even look at your car the same day they had my car there for two days and never even looked at it. I finally went and picked it up because I was left without a vehicle. Connie promised me a loaner vehicle and when I got there to drop my car off, she tells me they quit giving out loaners. Poor communication shame on you Connie. Corey Reeves is another one. He promised to take care of this vehicle for me. Never even looked at it. Shame on you Cory. Terrible terrible service.

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