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Larry H. Miller Genesis Of Peoria

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(72 Reseñas)
90
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
Reseña Original
Calificación general 3.4/5Calificación general 3.4/5Calificación general 3.4/5Calificación general 3.4/5Calificación general 3.4/5
20
Total de ReScores
5.0
Promedio de ReScores
90
Puntuación Neta de Promotores ®

Detalles del Negocio

Contacto
(623) 815-4500
Horarios de Negocio No Proveídos

Horario del Negocio

* America/Adak
8425 West Bell Road Peoria, AZ 85382
Reseñas de Departamento de ventas'
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(72 Reseñas)

RB
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Rhonda B.
Phoenix, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/04/2023
10
Categoría: Sales
Great experience on 2/4/2023
Best experience I have ever had purchasing a car. From Marisa listening to my interests in what I wanted in an EV, to providing great info and then taking the time to give me the chance to test drive and never being pushy, to Renee who I worked with on financing (thanks Renee for listening to my kooky family AncestryDNA stories!). Thanks also to the young man who went over all the options. Everyone who assisted me on my Genesis GV60 purchase were true professionals. Thank you!

LR
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Lauren R.
Peoria, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/11/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Absolutely love our GV70
Had the most amazing experience with Marissa when ordering and purchasing our GV70. Cant recommend her and Genesis enough!

JW
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John W.
Prescott, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/08/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Review
Both Vohn and Austin were professional, kind, compassionate and tried their hardest to help us

RT
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Rodney T.
Lake Havasu City, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/06/2021
cliente verificadoCliente Verificado
0
Categoría: Sales
Purchase
My sales rep was courteous, informative and extremely knowledgeable.

SC
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Stephen C.
Phoenix, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/29/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Easy shopping
Larry Miller Genesis was a breeze to go to. Jorden took the time to show us all the vehicles in our style and ask us questions to make sure we were getting the right car. We would work with Jorden again.

AP
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Arthur P.
Paradise Valley, AZ
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/18/2021
cliente verificadoCliente Verificado
Categoría: Sales

Reseña Original
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
11/16/2021
8
Categoría: Sales
2021 GV80 Delivery
The dealership had some construction going on in the showroom so the place to wait was odd on the ne corner two chairs and a table. Pat, our salesman was great did a good job but we had to wait what seemed like forever to get to finance. Once there the finance manager was extremely efficient and quick. Sometimes a bit to quick on some costs which are added to the lease and what they really cover, etc. Like wear and tear, if you lease another vehicle the turn fee is waived, etc.
ROBERT S., Customer Relations Director de Larry H. Miller Genesis Of Peoria respondió el 11/17/2021 02:35 PM

Good afternoon Art,

Thank you very much for being our family and giving us your honest feedback. I just left you a voicemail and would like to see where we fell short on earning that 5 star. If you would be so kind to call me directly at 623.738.1012, I would be most grateful. I look forward to hearing how we can better serve you as our family member. Again thank you for being our family.

Sincerely,

Robert Smith
Customer Relations Director
Larry H. Miller Hyundai Genesis Peoria
623.738.1012

ROBERT S., Customer Relations Director de Larry H. Miller Genesis Of Peoria respondió el 11/18/2021 03:03 PM

Hello Art,

Thank you very much for taking the time to speak with me today and going over your concerns. Like I told you we don't just let these items fall by the waste side. We take our family members feedback to heart and try to improve to the best of our abilities. Thank you for allowing me to help Pat. The rescore will the following email upon completion of this email. If I can be of assistance in the future please feel free to contact me directly at 623.738.1012. Again thank you for being our family.

Sincerely,

Robert Smith
Customer Relations Director
Larry H. Miller Hyundai Genesis Peoria
623.738.1012


JH
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Joshua H.
Herriman, UT
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/09/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Great dealership
Fantastic experience, entire process was completely painless. Hunter (salesperson), Justin (sales manager), Josh (parts manager), and Rick (general manager) went out of their way to make the experience as pleasant as possible. Love the car too.

MG
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Mark G.
Peoria, AZ
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/09/2021
cliente verificadoCliente Verificado
Categoría: Sales

Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
11/08/2021
8
Categoría: Sales
Your time is not worth much
Purchased a GV70, the car and salesperson were great, but the process was TERRIBLE- over 4 H O U R S to get paperwork done!!!! Absolutely no concern for the customers’ time. And then the FINAL big sales pitch to sell the extra warranty package - another hour to be brow beat into taking the package - exactly like the commercials on TV!! The Finance Dept should NOT be involved in the Warranty Sales business - especially at the end of a 4 hour wait period. WHY??? Terrible. We were so beat we didn’t have time or the energy to go through the complete ‘meet your car’ process. 4 + hours. Terrible. We would have rather spent the time learning about the car.
ROBERT S., Customer Relations Director de Larry H. Miller Genesis Of Peoria respondió el 11/09/2021 07:37 AM

Good morning Mr. & Mrs. Gebhardt,

It was a true pleasure talking with you this morning. Thank you for being our family & for your honest feedback. Austin will be calling you both this afternoon after 3:00pm to schedule the reconnect. If I can be of assistance in the future please reach out to me directly at 623.738.1012. Again thank you both so much for being our family.

Sincerely,

Robert Smith
Customer Relations Director
Larry H. Hyundai Genesis Peoria
623.738.1012


PB
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Patrick B.
Paradise Valley, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/08/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Fast efficient and superior service
The best inventory selection. Straight talk just the facts. Courtesy and respect with fast response through the entire process.

MM
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Michael M.
Surprise, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/02/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
excellent service and assistance after the sale
our salesman Hunter has been just as attentive after the sale as he was earning our business

MY
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Melanie Y.
Goodyear, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/24/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Thank Genesis Peoria !
Marisa and Genesis Peoria made the purchase of my new G70 Launch edition a no brainer! We were an hour early and Marisa was ready for us and did a great job of showing us all the features on the car. The finance process was fast , straightforward and a great purchase decision! Everyone was friendly and the entire process was so easy ! I live my new genesis and thank you for making it such a great purchase !

DG
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Donna G.
Phoenix, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/24/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Excellent Service and Car!
I have bought 2 cars now from Larry H. Miller and their sales department are top notch. There is no pressure to buy a car, which is the best part about car shopping. Jorden Smart was our sales person and he was knowledgeable and extremely helpful in the car buying process and a pleasure to work with. I love my new G70!!

CF
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Charles F.
New River, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/15/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Excellent
Excellent service

JC
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James C.
Goodyear, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/08/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Excellent service provided by Marissa
Wonderful experience and she always was able to answer all of my questions honestly and quickly

WS
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Warren S.
Fountain Hills, AZ
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/08/2021
cliente verificadoCliente Verificado
10
Categoría: Sales
Love my car
Great car salesman and everyone was nice
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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.