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Landers Collision & Glass

Puntuación Promedio
Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5
4.4
(2 Reseñas)
71
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Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores
-
Promedio de ReScores
71
Puntuación Neta de Promotores ®

Detalles del Negocio

Categorías
Contacto
(501) 508-7542
Horarios de Negocio No Proveídos

Horario del Negocio

* No Se Proporcionó Zona Horaria
10005 Colonel Glenn Rd Little Rock, AR 72204-8135
Reseñas de Landers Collision & Glass'
Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5Calificación general 4.4/5
4.4
(2 Reseñas)

LW
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Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/12/2024
cliente verificadoCliente Verificado
10
Stellar Servive
Everyone I met with was professional, knowledgeable and friendly! Services were completed far quicker than I could have imagined and the vehicle looks great! A+ establishment.
Scott W. de Landers Collision & Glass respondió el 11/22/2024 09:34 AM

We appreciate you taking the time to share your experience! It’s fantastic to hear that our team made such a positive impression—professionalism and friendliness are kind of our jam. We’re also glad to know we could get your vehicle looking sharp in record time. If your car could talk, it’d be singing our praises! Your support means a lot to us.


NS
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Nathan S.
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
08/11/2024
cliente verificadoCliente Verificado
0
Landers collision and glass
I took my car in to Landers collision and glass by recommendation of Nationwide insurance the at fault party's insurance company Landers collision and glass had my car for approximately 2 weeks got a call saying car was ready.I picked up my car and had to shuttle rental car back myself within the first 100 miles of driving the right front fender almost fell off upon further inspection I found trash/ contamination throughout the paint.
I returned the car for correction they tightened the front fender and halfway buffed the contamination in the paint when I got back home I discovered they didn't align front fender properly they didn't fix all the paint contamination.
I returned the car for further corrections they still didn't address the paint issue upon correcting the front fender for the second time they broke front bumper clips as well as breaking a windshield trim piece there is also some sort of solvent across the bottom windshield trim that won't Wash off.
Landers collision and glass won't accept responsibility for further damaging my car
List of damage caused my the repair company

1 Broken windshield trim.
2 broken front bumper clips
3 trash/ contamination throughout paint
4 body panel misalignment
5 scratched rear bumper
Scott W. de Landers Collision & Glass respondió el 08/20/2024 01:49 PM

Dear Nathan, We are truly sorry to hear about the experience you've had with us. This falls significantly short of the service standards we aim to deliver at Landers Collision & Glass. We can understand how frustrating it must have been for you to discover several issues with your car after the repairs and we want you to know that we take your feedback seriously. Rest assured that we are thoroughly investigating the situation internally to ensure that incidents like these do not happen again in the future. Our goal is to make things right for you and we will do everything in our power to rectify the situation. We sincerely apologize for the inconvenience this has caused you and we hope for the opportunity to make this right. Best regards, Steve


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Oferta y Publicaciones
We're thrilled to hear you had a fantastic experience! ?✨ Our team is always ready to give your ride the VIP treatment—speedy and stylish! Thanks for the A+ shoutout! We promise to keep the wheels turning smoothly! ? #LandersCollision #FiveStarService
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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.