We appreciate you taking the time to share your experience! It’s fantastic to hear that our team made such a positive impression—professionalism and friendliness are kind of our jam. We’re also glad to know we could get your vehicle looking sharp in record time. If your car could talk, it’d be singing our praises! Your support means a lot to us.
Dear Nathan, We are truly sorry to hear about the experience you've had with us. This falls significantly short of the service standards we aim to deliver at Landers Collision & Glass. We can understand how frustrating it must have been for you to discover several issues with your car after the repairs and we want you to know that we take your feedback seriously. Rest assured that we are thoroughly investigating the situation internally to ensure that incidents like these do not happen again in the future. Our goal is to make things right for you and we will do everything in our power to rectify the situation. We sincerely apologize for the inconvenience this has caused you and we hope for the opportunity to make this right. Best regards, Steve