The LaFontaine Hyundai service center employs expert technicians who provide quality Hyundai repair and maintenance.The LaFontaine Hyundai service center employs expert technicians who provide quality Hyundai repair and maintenance.
Service was good but technician assumption incorrect
Driver's side cloth seat cushion fraying on 2021 Santa Fe. Second time being replaced. First time was within a few months of purchase. Technician ASSUMED we were using an after market cushion on driver's side that caused the fraying. We ASSURED him that was not the case, that the cushion was used only on passenger side because passenger side does not have power seat and seat sits very low. Driver side has power seat where driver can sit up higher and closer so there is NO need for cushion. Tried to assure technician of the case and he refused to listen and assumes we are at fault.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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