We welcome the opportunity to earn your trust with our excellent customer service and quality auto care!We welcome the opportunity to earn your trust with our excellent customer service and quality auto care!
First, I'm a customer that shows up only once a year or so, but Dave always knows my name when I walk in the door. Second, this shop DOES NOT try to up-sell extra service that doesn't really need to be done, like a lot of auto service shops. I brought in my Subaru Outback for brake job that Jiffy-Lube tried to sell my wife, and found out that the brakes were fine and even had a couple of years left on them. Last, La Canada Firestone can do the tough jobs, like correctly diagnose and fix a wiring problem on a vehicle that had spent several winters on the salt-encrusted roads of the upper midwest. Awesome!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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