business image

Kunes Country Hyundai of Quincy

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(1,068 Reseñas)
73

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.3/5Calificación general 4.3/5Calificación general 4.3/5Calificación general 4.3/5Calificación general 4.3/5
Reseña Original
Calificación general 2.4/5Calificación general 2.4/5Calificación general 2.4/5Calificación general 2.4/5Calificación general 2.4/5
12
Total de ReScores
4.3
Promedio de ReScores
73
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Kunes Country Hyundai of Quincy provides the highest quality Hyundai repair and maintenance. Kunes Country Hyundai of Quincy provides the highest quality Hyundai repair and maintenance.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(217) 228-1700
Horarios de Negocio No Proveídos

Horario del Negocio

* Central Time (Us & Canada)
207 N. 36 Th Street Quincy, IL 62301
Reseñas de Departamento de servicio's
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(1,068 Reseñas)

MM
gravatar
Margie M.
Hannibal, MO
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
04/05/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Change in original review
I am unable to edit my stars but please hange this to a 5 star rating. Upon later consideration I realize that the parking situation that day was not a normal day. It was just one of those days the facility was very busy. As always the service, staff, and quality was exceptional. So please edit to a 5 star as this review will not let me change it. Thank you
Mark H., Service & Parts Manager de Kunes Country Hyundai of Quincy respondió el 04/05/2022 10:49 AM

Hi Margie.
Thank you for taking the time to provide us with some feedback on you most recent visit. I am sorry about the parking lot situation. You must have caught us at a really busy time. I hope that this doesn't leave a bad taste in your mouth as we try to get our customers in and out as quickly as possible but sometimes we are just simply overwhelmed due to how fast we are growing. We know that our parking lot is a bit of an issue right now and have plans in the works for a whole new building and lot to accommodate for our fast growing dealership. Tis obviously will take some time though so that being said, if you come here for any reason and there are no available parking spots by our service drive, please just pull up next to one of the garage doors and we will move it to where we need it to be. Once again I am very sorry for this and I hope that you will give me the opportunity to earn a 5 star survey as anything else really does hurt our numbers back here in service. Hopefully the service provided was top notch. If not PLEASE let me know. You have always been a great customer of ours and we really enjoy seeing you at the dealership and hope to see you again soon. 
Thanks again Margie! 
I hope you have a great day and will consider giving me a rescore. 

Mark Hodges
Service & Parts Manager
Kunes Country Hyundai of Quincy
217-228-1700
Mark H., Service & Parts Manager de Kunes Country Hyundai of Quincy respondió el 04/19/2022 11:48 AM

Hi Margie!
I am resopnding back to this again in hopes that you receive the rescore this time. Please let me know if you need any assistance. 
Thanks again!

Mark Hodges
Service & Parts Manager
Kunes Country Hyundai of Quincy
217-228-1700
Mark H., Service & Parts Manager de Kunes Country Hyundai of Quincy respondió el 04/29/2022 09:31 AM

Hi Margie! 
Here is the email that we just discussed on the phone. I hope that you receive it this time.
Thank you SO MUCH!

Mark Hodges
Service & Parts Manager
Kunes Country Hyundai of Quincy
217-228-1700
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.