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Kraft's Body Shop, Inc.

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(18 Reseñas)
92
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores
-
Promedio de ReScores
92
Puntuación Neta de Promotores ®

Detalles del Negocio

Categorías
Contacto
(831) 476-3232
Horarios de Negocio No Proveídos

Horario del Negocio

* Pacific Time (Us & Canada)
6100 Soquel Ave Santa Cruz, CA 95062-1948

Afiliaciones

Subaru Certified Collision Network
Reseñas de Kraft's Body Shop, Inc.'s
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(18 Reseñas)

MM
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Marilyn M.
SUBA Outback Limited
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/30/2024
cliente verificadoCliente Verificado
10
Great experience at Kraft's Body Shop. Highly rcommend
Highly rcommend

CG
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Christy G.
SUBA Impreza Wagon Limited Automatic
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/06/2024
cliente verificadoCliente Verificado
10
Kraft Body Shop, Inc.
Excellent Service from Kraft Body Shop, Inc. I received an estimate of my Car Repair, timeline of how long it would take, insurance estimate, and
coordinate car rental. Amazing.
Thank You.

EP
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Erin P.
SUBA Outback Limited w/Continuously Variable Transmissi
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/26/2024
cliente verificadoCliente Verificado
10
Brian T’soukas is the best!
Brian T’soukas was extremely helpful with the entire process. He patiently explained everything from the repairs to booking the rental car and made the whole experience easier. I was so happy when I picked up my car to find it washed and cleaned on the inside too! Thank you so much! Erin Perry

SW
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Sandra W.
SUBA Outback Limited
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/18/2023
cliente verificadoCliente Verificado
10
Great experience
No one likes to have to go to an auto body shop. But, this was an excellent experience. It was a small scrap on part of the car side, but the car came back looking wonderful. The staff was pleasant too! If needed, this will be my go to auto body shop. I didn't realize they are specialists in Subarus - another plus for me and my 2017 Outback!

SS
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Shelley S.
SUBA Outback SE Automatic
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/06/2023
cliente verificadoCliente Verificado
10
Always a pleasant experience at Krafts
Very professional
Very good communication
Outstanding work

FM
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Frank M.
SUBA XV Crosstrek Limited w/Continuously Variable Trans
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/05/2023
cliente verificadoCliente Verificado
10
Didn't you receive my letter??
I understand all that!! I sent you a letter direct without anyone asking for one! I did that because Kraft's performance on all levels was EXCELLENT!!

That's hard to find any more and I told them how much I thought of them and how I would recommend them to anyone I spoke to about auto repairs.

Thank you, again, Kraft!

GA
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Gabrielle A.
SUBA Crosstrek Premium w/Continuously Variable Transmis
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/17/2023
cliente verificadoCliente Verificado
10
Great place great service
They called me quickly and I was able to drop off my car with no worries. When it was time to pick up my car I got a call went that day and the people at the front were super nice and Ruben explained everything I had a great experience with them

DH
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Don H.
SUBA Outback Limited Automatic
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/31/2023
cliente verificadoCliente Verificado
10
Good
Very good

DT
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Danielle T.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/13/2023
cliente verificadoCliente Verificado
10
Great service
Highly suggest Keafts

DT
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Danielle T.
SUBA Impreza Sport w/Continuously Variable Transmission
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/06/2022
cliente verificadoCliente Verificado
10
Kraft is great!
Thank you for recommending them

MD
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Morgan D.
SUBA Forester Premium Automatic PZEV
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/29/2022
cliente verificadoCliente Verificado
10
Very helpful!
The car looks great! Very responsive and helpful!

NF
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Nancy F.
SUBA Forester XT Touring w/Continuously Variable Transm
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/27/2022
cliente verificadoCliente Verificado
10
Great Experience!
It was great working with David. Everything was prompt and efficient. My work was completed in a timely manner and well done. I would use this business again and heartly recommend Kraft Body Shop.

AC
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Andrew C.
SUBA Outback Limited w/Continuously Variable Transmissi
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/05/2022
cliente verificadoCliente Verificado
10
Great experience
Our estimator Dave was super nice and communicated regularly once they had the car and started to work on it. He kept us informed on when it would be completed and they actually had it done early.

JB
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Julie B.
SUBA Crosstrek Premium w/Continuously Variable Transmis
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
06/02/2022
cliente verificadoCliente Verificado
6
Poor communication
The repairs on my car were delayed several times. Each time this happened, I was not notified until the day before it was supposed to be done AND I called to see what time the car would be ready only to find our another part needed to be ordered… or suddenly one of their technicians wanted the next day off. It was ridiculous.

AD
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Andrea D.
SUBA Forester Limited w/Continuously Variable Transmiss
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/14/2022
cliente verificadoCliente Verificado
10
Satisfied Customer
Staff was friendly and knowledgeable! Estimator,Dave was upbeat ,friendly and did a thorough job assessing and explaining the damage on my vehicle. The woman working the front desk was extremely helpful and arranged a car rental for me which my insurance company had neglected to arrange.
The repair work looks great!

Mostrando Reseña 1 - 15 de 18 en total
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.