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Knauz Hyundai

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1,573 Reseñas)
76
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
16
Total de ReScores
4.7
Promedio de ReScores
76
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Thank you for visiting the SureCritic Review page for Knauz Hyundai. We look forward to showing you what great service we can provide for you and your Hyundai vehicle. Thank you for visiting the SureCritic Review page for Knauz Hyundai. We look forward to showing you what great service we can provide for you and your Hyundai vehicle.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(847) 234-2800

Horario del Negocio

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Central Time (Us & Canada)
775 Rockland Road Lake Bluff, IL 60044
Reseñas de Departamento de servicio's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(1,573 Reseñas)

Cliente verificado
Spring Grove, IL
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
09/28/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
0
Categoría: Service
Closing
My 3 oil change and tire rotation deal is 2 oil changes in...now they are closing and are moving my remaining oil change to a location that is too far from my work. Thanks. I guess I have to eat that. I wish I had known in Spring of 2021 that they were doing this...I would not have signed up for this deal.

Cliente verificado
Hainesville, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/24/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
No problems
Great place
Knauz M. de Knauz Hyundai respondió el 09/27/2021 07:01 AM

Hi there, thank you so much for your review. We're so glad to hear that you had a 5-star experience servicing your Tucson with us! We greatly appreciate your feedback and we're very excited to hear that you plan on returning for your next service. Thanks again for leaving us such a wonderful rating. We'll see you next time!


WS
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William S.
Libertyville, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/23/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
0
Categoría: Service
Sad day
Closing this location is very disappointing. Exceptional service and staff are moving away. I wish them the best and do not think too highly of the decision to close.
Knauz M. de Knauz Hyundai respondió el 09/24/2021 12:54 PM

Hi William, thank you for reaching out to us. We're very glad to hear that you had a 5-star experience servicing your Santa Fe. We appreciate your feedback & we're very sorry that we won't be around to assist you with your Hyundai needs for much longer. Thank you for your business, as well as taking the time to reach out to us.


Cliente verificado
Deerfield, IL
2021 Hyundai Elantra Hev
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/15/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Great Experience
I always have a great experience with Knauz Hyundai.
Knauz M. de Knauz Hyundai respondió el 09/15/2021 02:14 PM

Hi there, thank you so much for your review. We're so glad to hear that you had a 5-star experience servicing your Elantra with us! We greatly appreciate your feedback and we're very excited to hear that you plan on returning for your next service. Thanks again for leaving us such a wonderful rating. We'll see you next time!


Cliente verificado
Mundelein, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/14/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
8
Categoría: Service
Great service
Very disappointed that the Knauz Hyundai dealership was sold to a new owner in Libertyville.
I've always liked Knauz and wanted to stay with them, because of their friendly environment.
I have to hope the dealer in Libertyville will have the same attitude.
Knauz M. de Knauz Hyundai respondió el 09/15/2021 01:02 PM

Hi there, thank you very much for leaving your feedback. We're so glad to hear that you had a 5-star experience servicing your Santa Fe with us! We always appreciate hearing from our clients & it's great to know how much you've enjoyed working with us over the years. Thank you for your business, as well as leaving us such a wonderful rating!


MA
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Miguel A.
Waukegan, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/11/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
great place to buy and service
this dealership has been top notch ever since my first oil change. too bad you are moving this dealership and its changing hands. should have left it in the knauz family. i dont think i will be following the new owners to the new location.
Knauz M. de Knauz Hyundai respondió el 09/13/2021 01:16 PM

Hi Miguel, thank you very much for leaving your feedback. We're so glad to hear that you had a 5-star experience servicing your Sonata with us! We are, however, terribly sorry that we won't be continuing to serve the Hyundai needs of Lake Bluff. Thank you for your business, as well as leaving us such a wonderful rating! We appreciate your loyalty & your kind words.


SN
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Satheesh N.
Schaumburg, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/17/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Excellent Service
Excellent service
Knauz M. de Knauz Hyundai respondió el 08/17/2021 01:52 PM

Hi Satheesh, thank you so much for your review. We're so glad to hear that you had a 5-star experience servicing your Sonata with us! We greatly appreciate your feedback and we're very excited to hear that you plan on returning for your next service. Thanks again for leaving us such a wonderful rating. We'll see you next time!


PL
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Peter L.
Lake Forest, IL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/16/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
9
Categoría: Service
Happy Customer
Knauz Hyundai service of my 1 year maintenance was very good and professional...
Knauz M. de Knauz Hyundai respondió el 08/16/2021 11:09 AM

Hi Peter, thank you for leaving this review. We're very glad to hear that your experience was positive, overall. We appreciate the 4-star rating and that you will likely return for the next service on your Santa Fe. We're hoping to see you again and we're hoping we can provide a 5-star experience next time! Thanks again for reaching out.


AL
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Alfonso L.
North Chicago, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/21/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great service at Knauz
Brought my car in for an oil change and as always it was a pleasant experience. Great job by the Knauz Service team. Thanks Eddie, Aldo, Irving, Luis, and Cory
Recomendado
Knauz M. de Knauz Hyundai respondió el 07/23/2021 11:08 AM

Hi Alfonso, thank you so much for your review. We're very glad to hear that you had a 5-star experience servicing your Sonata with us! We greatly appreciate your feedback and we're very excited to hear that you plan on returning for your next service. Thanks again for leaving us such a wonderful rating. We'll see you next time!


Cliente verificado
Mundelein, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/16/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Good professional and quality services
Good professional and quality services. Surprised the free car wash provided included cleaning interior floor mats!!!
Recomendado
Knauz M. de Knauz Hyundai respondió el 07/19/2021 08:41 AM

Hi there, thank you very much for leaving this review. We're extremely pleased to see that you had a good experience working with us! We greatly appreciate your 5-star rating and we're excited to see that we'll have another opportunity to work with you in the future. Thanks again for your feedback; we'll see you next time!


Cliente verificado
Wilmette, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/02/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Title
Review
Recomendado
Knauz M. de Knauz Hyundai respondió el 07/02/2021 12:41 PM

Hi there, thank you very much for the 5-star review. We're so glad to receive your feedback and even more so to hear that you plan on returning for your next service! We greatly appreciate hearing from you and we're very much looking forward to working with you again in the future. Safe and happy driving!


Cliente verificado
Mundelein, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/20/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Tuscan 2017
Very pleased with service from Aldo!
Recomendado
Knauz M. de Knauz Hyundai respondió el 06/22/2021 06:26 AM

Hi there, thank you for reaching out to us with your feedback. We always appreciate hearing from our customers and we're so glad to hear that you had a 5-star experience working with Aldo to service your Tucson! We're also very excited to hear that you plan on returning to us for your next service. Thanks again for your rating; we'll see you next time!


Cliente verificado
Winthrop Harbor, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/19/2021
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
Categoría: Service
Great Staff
Staff was friendly and service was fast.
Recomendado
Knauz M. de Knauz Hyundai respondió el 06/22/2021 06:24 AM

Hi there, thank you very much for leaving your feedback. We're so glad to hear that you had a 5-star experience servicing your Santa Fe with us! We're also very excited to hear that we'll have another opportunity to work with you. Thank you for your business, as well as leaving us such a wonderful rating. We'll see you next time!


Cliente verificado
Libertyville, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/14/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Great dealership, customer friendly, and very clean
They always do a great job on my car and the service department is easy to wor with and very friendly.
Recomendado
Knauz M. de Knauz Hyundai respondió el 06/14/2021 06:53 AM

Hi there, thank you very much for the 5-star review. We're so glad to receive your feedback and even more so to hear that you plan on returning for your next service! We greatly appreciate hearing from you and we're very much looking forward to working with you again in the future. Safe and happy driving!


DJ
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Debra J.
Libertyville, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/02/2021
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
Categoría: Service
Buy your car from Knauz.
I have always been treated well at Knauz Hyundai. The best vehicle I have owned.
Recomendado
Knauz M. de Knauz Hyundai respondió el 06/02/2021 02:13 PM

Hi Debra, thank you so much for your review. We're so glad to hear that you had a 5-star experience servicing your Santa Fe with us! We greatly appreciate your feedback and we're very excited to hear that you plan on returning for your next service. Thanks again for leaving us such a wonderful rating. We'll see you next time!

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.