Do not buy a diesel truck off of these guys. I bought a '08 Ford F-350 that stalled five minutes after buying and they came towed/pulled my truck to a gas station where he worked on it and said it had something to do with the remote starter :) Complete bullshit. Drove it home after being stalled for two hours on the side of the road with my son, said everything was fine. Three days later the check engine light comes on, and stalls again on my way to work. Now every time when it stalls - it doesn't start until a two hour timer is up. I then get my AAA to tow back to their shop from Portsmouth to Kingston to then be told that it had a bad EGR sensor. Not feeling good about this whole situation, I took the truck to my personal mechanic where he then told me that the truck needed at least 10-15K in repairs (was most likely a head gasket). Not to mention this company has a garage full of several mechanics who repair cars/truck for a living. They clearly knew something was wrong and dicked me around. Every time I called to see what the status was on my truck the old guy who answers the phone was super rude and the owner was never there when I needed to speak to him. They didn't want to work with me, so I ended up having to trade it in somewhere else (didn't even have the truck for 30 days) and out 5K. Company is a bunch of con-artists that shouldn't sell diesel trucks, if any vehicles at all. Just because you have a beard doesn't make you a mechanic.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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