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KG Truck and Auto

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(517 Reseñas)
83
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Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores
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Promedio de ReScores
83
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Since 2012, we’ve been the heartbeat of Glen Burnie, Pasadena, and the surrounding Maryland communities, bringing top-notch automotive care to your doorstep. Founded by Kelsey Gary, a true automotive enthusiast who began his journey at just five years old by dissecting toys to unveil their inner workings, our mission is driven by a Since 2012, we’ve been the heartbeat of Glen Burnie, Pasadena, and the surrounding Maryland communities, bringing top-notch automotive care to your doorstep. Founded by Kelsey Gary, a true automotive enthusiast who began his journey at just five years old by dissecting toys to unveil their inner workings, our mission is driven by a passion for excellence and a commitment to serving you.

Kelsey’s journey into the automotive world started at Bob Bell Ford in Glen Burnie, where he quickly rose to become one of the leading master diesel technicians in the industry. His entrepreneurial spirit ignited with the birth of his first child, leading him to launch JOY RIDE, a successful limousine service that complemented his full-time work and provided for his growing family.

But Kelsey’s ambition didn’t stop there. In pursuit of a dream, he laid the foundations of KG Truck & Auto—a one-man operation that thrived on quality, transparency, and unbeatable turnaround times. Working tirelessly from 6 am to 3 am, Kelsey’s relentless dedication laid the groundwork for what would soon become a beloved staple in the community.

After just one year, our commitment paid off as we expanded to a larger facility, marking a significant growth milestone for KG Truck & Auto. For nearly four years, we flourished in that space before acquiring our very own location off Michaels 8th Ave, a beacon of our success and dedication to serving you better.

None of this would have been possible without our incredible team and loyal clients. At KG Truck & Auto, we believe that outstanding service is not just a promise but a way of life. Join us as we continue to lead with integrity, excellence, and an unwavering commitment to quality in everything we do!

Discover the difference at KG Truck & Auto—where your vehicle gets the care it deserves and your peace of mind is our priority. We invite you to be a part of our journey!
...more

Categorías
Reparación de automóviles, Reparación de camiones pesados, Reparación de transmisión
Contacto
(410) 595-6728

Horario del Negocio

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
155 8th Ave. N.W. Glen Burnie, MD 21061

Afiliaciones

ASE
ASE - Master Certification
Reseñas de KG Truck and Auto's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(517 Reseñas)

DB
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DAVID B.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/22/2025
cliente verificadoCliente Verificado
10
GREAT SERVICE
I drop my vehicle off to have major repairs done to the front end. ball joints, tie rod ends, ETC. The vehicle was done in two days, and it drove great. I added on additional work, and they were happy to accommodate my request. The staff(s) were friendly and made you feel like one of the family and toke the time to explain the repairs done when I had questions. I would recommend KG Truck.
Stephanie F., Senior Fleet Managment Specialist de KG Truck and Auto respondió el 03/22/2025 10:34 AM

Thank you so much for taking the time to leave such a wonderful review of your experience at KG Truck! We are thrilled to hear that you were pleased with our service and that your vehicle is driving great after the repairs.

Our team strives to create a welcoming atmosphere where our clients feel like family, so it’s incredibly rewarding to know that we succeeded in making you feel comfortable and informed throughout the repair process. We appreciate your trust in us for your vehicle's needs and are glad we could accommodate your additional requests.

Your recommendation means the world to us, and we look forward to assisting you with any future maintenance or repairs. If you have any further questions or need anything else, please don’t hesitate to reach out.

Thanks again for choosing KG Truck!

Stephanie Gary
Vice President & Senior Fleet Management Specialist

155 8th ave NW
Glen Burnie, MD 21061
O (410) 595-6728

JP
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JENNIFER P.
Glen Burnie, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/19/2025
cliente verificadoCliente Verificado
10
Wonderful people
Always friendly, helpful, HONEST and reasonable pricing.
Stephanie F., Senior Fleet Managment Specialist de KG Truck and Auto respondió el 03/19/2025 07:56 PM

Thank you for taking the time to leave  such a kind review. We continue to strive to earn your trust and business. 

Stephanie Gary
Vice President & Senior Fleet Management Specialist

155 8th ave NW
Glen Burnie, MD 21061

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Valued Customer
Glen Burnie, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/26/2025
cliente verificadoCliente Verificado
10
FH Furr Glen Bunie Fleet
It is hard to find a shop that cares about their customers. From start to finish this a professional organization. You can tell ownership is involved with all operations of this facility. The shop is spotless you could eat off their floor. They keep you informed. They fix your vehicle correctly. So, to sum it up, courteous, on point, employees understand time is money. It is a go to shop for your vehicle repairs period. Bruce USMC Ret.

Cliente verificado
Chstnt Hl Cv, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/24/2025
cliente verificadoCliente Verificado
10
Supervisor
Excellent company
Stephanie F., Senior Fleet Managment Specialist de KG Truck and Auto respondió el 02/24/2025 07:52 AM

Thank you for a kind review. Thank you for giving us the opportunity to earn your trust and business. 

Stephanie Gary
Vice President & Senior Fleet Management Specialist

155 8th ave NW
Glen Burnie, MD 21061
Stephanie F., Senior Fleet Managment Specialist de KG Truck and Auto respondió el 02/25/2025 06:07 AM

Thank you so much for taking the time to leave us a 5-star review! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and knowing that we met your expectations is incredibly rewarding.

If there’s anything more we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

Stephanie Gary
Vice President & Senior Fleet Management Specialist

155 8th ave NW
Glen Burnie, MD 21061

VW
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VINCENT W.
Millersville, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/21/2025
cliente verificadoCliente Verificado
10
Top to bottom
KG Auto’s leadership sets the standard for this shop. Their office support staff exemplifies this standard. The mechanical staff is clearly the foundation. Competent work every time. My tractor trailers, straight trucks, and personal vehicles only see KG Auto.
Stephanie F., Senior Fleet Managment Specialist de KG Truck and Auto respondió el 02/24/2025 06:39 AM

We truly appreciate you taking the time to leave such a thoughtful review. It has been an absolute honor to grow alongside you and your company. Our success is rooted in clear communication and delivering on our promises, and I’m so grateful that this has been the foundation of our strong and enduring partnership. Please know that we do not take for granted the opportunity to continue serving you and earning your trust. Thank you for your continued support!

Kelsey & Stephanie Gary
Vice President & Senior Fleet Management Specialist

155 8th ave NW
Glen Burnie, MD 21061

RM
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RICHARD M.
Glen Burnie, MD
Ford E-350 Super Duty
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/19/2025
cliente verificadoCliente Verificado
10
RV repair
I have had my RV in for service 3 times. The work was preformed in a timely manner.
The office staff is always happy and ready to help. Shannon is the happiest person I have ever had the privilege to talk with.
Stephanie F., Senior Fleet Managment Specialist de KG Truck and Auto respondió el 02/24/2025 06:41 AM

Thank you so much for your wonderful review! We are thrilled to hear that you have had such positive experiences with our service and staff. It’s our goal to provide timely and friendly support, and we're delighted to know that Shannon has made a lasting impression on you. We truly value your continued business and look forward to serving you and your RV in the future! Safe travels!

Stephanie Gary
Vice President & Senior Fleet Management Specialist

155 8th ave NW
Glen Burnie, MD 21061

GB
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GILBERT B.
Linthicum Heights, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/12/2025
cliente verificadoCliente Verificado
9
Hyundai 09 azera power drain.
This was one of those I don't know what's going on problems. My car would sit 3 days and wouldn't start. I took it in to KG truck n auto to troubleshoot. It took some time to diagnose and find the culprit of our problem, but the guys there got it done. I'm extremely excited they were able to figure it out. Im a very happy customer who will continue to take my automobile to them for services.
Stephanie F., Senior Fleet Managment Specialist de KG Truck and Auto respondió el 02/13/2025 12:20 PM

Thank you Mr. Brown for such a kind review. i am happy to hear that you had a great experince and was able to resolve your issue. Thank you for giving us the opportunity to earn your trust and business. 

Stephanie Gary
Vice President & Senior Fleet Management Specialist

155 8th ave NW
Glen Burnie, MD 21061
O (410) 595-6728

Cliente verificado
Burtonsville, MD
Ford E450 Super Duty
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
02/11/2025
cliente verificadoCliente Verificado
0
Don’t bring your trucks here
Been coming here for over 7 years spend over 50k with these people ran into hard times one time and had to get on a payment plan had my truck towed to this company the truck wasn’t working or starting all payments was paid went to go pick my truck up and they couldn’t get the truck started either waited for 3 weeks patiently they asked me to work with me so could I work with them I said yes next thing I know I get a text out the blue telling me they couldn’t get my truck started and they put it out there yard and they did the work and they don’t know what else they can do DO NOT BRING YOUR VEHICLE HERE PERIOD THEH JUST WANT YOUR MONEY !!!!!!

CC
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CHRISTINA C.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/05/2025
cliente verificadoCliente Verificado
10
Engine issue and taillight fixed
KG auto fixed my engine issue and taillight mechanical issue within about 24 hours. Great and friendly service.
Stephanie F., Senior Fleet Managment Specialist de KG Truck and Auto respondió el 02/13/2025 12:30 PM

Thank you for the kind review!

KG Truck & Auto team


BH
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BILL H.
Severn, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/31/2025
cliente verificadoCliente Verificado
10
Great Service
Shannon kept me informed about any issues and the progress of the service that was being performed, and I was very satisfied with the service. Only disappointing item was I paid with a credit card and wasn't informed there was a 3% surcharge for using the card, had I known, I would have paid with a check.
Stephanie F., Senior Fleet Managment Specialist de KG Truck and Auto respondió el 02/13/2025 12:32 PM

Thank you Mr. Hays for such a kind review. We truly value our relationship and hope to continue growing alongside of you. 

KG Truck & Auto Team


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Cliente verificado
Glen Burnie, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/30/2025
cliente verificadoCliente Verificado
10
Great service
I have been using KG Truck & Auto for years. Their prices are reasonable and the techs are very knowledgeable. Having a shop you can trust is huge to me. I always highly recommend them to anyone and everyone.
Stephanie F., Senior Fleet Managment Specialist de KG Truck and Auto respondió el 02/13/2025 12:35 PM

It has been our privilege to grow alongside you. Thank you for your continued trust and business. 

KG Truck & Auto Team


JS
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JASON S.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/29/2025
cliente verificadoCliente Verificado
10
Great Service!
Overall service and communication were great, quick responses and friendly staff. Stephanie and Kelsey were awesome to work with

Cliente verificado
Chstnt Hl Cv, MD
Ford F-350 Super Duty
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
01/17/2025
cliente verificadoCliente Verificado
10
Operations manager
Always positive outcome working with KG Truck. They keep you informed and are very professional.

RM
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ROBERT M.
Brooklyn, MD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/17/2025
cliente verificadoCliente Verificado
10
Writer was pleasant and knew her way around vehicle issues, Tech was honest and did a great job in his diagnosis.
Treated with respect and kept informed through out the whole process
Great honest company.

CR
Collin R.
Maryland
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
12/31/2024
cliente verificadoCliente Verificado
Categoría: Service
Collin said the price doubled what he was estimated.
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