I'm most impressed by two things. Kevin fixed rain water leak on my car over a year ago and, guess what, he just billed me this week. It goes to show that he trusted me and, I think, it goes both ways. The latest was fixing a lot of other leaks on my car, such as engine oil, transmission and a temporary fix for the rack and pinion. There were also tire replacement and other minor items on top of all these. The car was in on Wednesday and everything was done by Friday as Kevin promised. The only item that was left out was smog and it was because the machine was broke. The service is not always the cheapest but the work is good and promises are always kept.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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