Here it is again, that darn ‘Maintenance Required’ light comes on just as I was to head out of town. So I called Kestner’s to make an appointment. That ‘Giant of a man‘, Josh said it was OK to make the trip & I could bring it in on Monday or Tuesday. So I wasn’t exactly sure what my checkup contained but Josh did. Oil change, checked my tire, fluids etc. I was concerned about the pressure in my tires so the young man who serviced my car that day, assured me that my tires were good, & said he wanted me to be safe. I wish I had his name because he really made me feel like I was special. I appreciate Kestner’s taking such good care of my vehicle & I would definitely recommend them to anyone.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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