Ken Garff Body & Glass - Salt Lake | Salt Lake City, UT

I took the car in a week before I left on holiday for two weeks and asked them if they could repair While I was gone and have it ready for my return . They indicated this would be fine and that they would move my car for service to Nate Wade when it was complete. Long story short they waited over a week until they even started the work after I dropped it off. This meant that it was ready 9 days after I returned home. The original estimate was $3500 and it escalated to $11,500!

Troy B., Body Shop manager de Ken Garff Body & Glass - Salt Lake respondió el 11/06/2026 07:17 AM

We appreciate your feedback, Sarah, and we understand that a delay on your Outback’s repair timeline caused an inconvenience, especially with your travel plans. The substantial increase in the repair estimate is concerning too, and we want to learn more about that. Please reach out to us at (801) 201-7153 to discuss this further.

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Ken Garff Body & Glass - Salt Lake

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