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Ken Ganley Hyundai Norwalk

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(572 Reseñas)
84
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
Reseña Original
Calificación general 2.7/5Calificación general 2.7/5Calificación general 2.7/5Calificación general 2.7/5Calificación general 2.7/5
27
Total de ReScores
5.0
Promedio de ReScores
84
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

The new Ken Ganley Hyundai Norwalk provides the highest quality repair and maintenance for your vehicle. The new Ken Ganley Hyundai Norwalk provides the highest quality repair and maintenance for your vehicle.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(419) 668-3300

Horario del Negocio

Mon
8:30 AM - 6:00 PM
Tue
8:30 AM - 6:00 PM
Wed
8:30 AM - 6:00 PM
Thu
8:30 AM - 6:00 PM
Fri
8:30 AM - 5:00 PM
Sat
8:30 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
226 Milan Ave Norwalk, OH 44857
Reseñas de Departamento de servicio's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(572 Reseñas)

Cliente verificado
Norwalk, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/05/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Great service
Great service
MICHAEL T. de Ken Ganley Hyundai Norwalk respondió el 04/07/2022 04:14 AM

Thank you for the 5 Star response! Your time and feedback is truly appreciated. We look forward to serving you again.
Mike Torok
Service Manager
Ken Ganley Hyundai


CD
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Cheryl D.
Milan, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/31/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Very friendly staff
My car is always done in a timely manner and when I asked about a tire quote it was done immediately and sent to my email..
MICHAEL T. de Ken Ganley Hyundai Norwalk respondió el 04/01/2022 04:11 AM

Thank you for the wonderful 5 Star response! Your time and feedback is truly appreciated. We look forward to serving you again. Have a great weekend!
Mike Torok
Service Manager
Ken Ganley Hyundai


LB
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Lora B.
Shelby, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/26/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
9
Categoría: Service
came in for oil change and tire rotation
Very courteous staff! Sam in sales is great! Hope it will be a enjoyable experience dealing with maintenance in the future.
MICHAEL T. de Ken Ganley Hyundai Norwalk respondió el 03/28/2022 04:12 AM

Thank you for the 5 Star response! Your time and feedback is truly appreciated. We look forward to serving you again.
Mike Torok
Service Manager
Ken Ganley Hyundai


Cliente verificado
North Fairfield, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/04/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
service, maintenance and repair
The team is professional, courteous, and they listen.
MICHAEL T. de Ken Ganley Hyundai Norwalk respondió el 03/07/2022 04:18 AM

Thank you for the 5 Star response!! Your time and feedback is truly appreciated. We look forward to serving you again!
Mike Torok
Service Manager
Ken Ganley Hyundai


Cliente verificado
New London, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/28/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Great Service
Fast and easy. In and out with ease.
MICHAEL T. de Ken Ganley Hyundai Norwalk respondió el 03/01/2022 04:20 AM

Thank you for the 5 Star response! Your time and feedback is truly appreciated. We look forward to serving you again.
Mike Torok
Service Manager
Ken Ganley Hyundai


CS
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Cierra S.
Norwalk, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/25/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Great service
Ken Ganley always does a great job when I take my car to get serviced!
MICHAEL T. de Ken Ganley Hyundai Norwalk respondió el 02/25/2022 07:50 AM

Thank you for the kind words and 5 Star response! Your time and feedback is truly appreciated. We look forward to serving you again. Have a great weekend!
Mike Torok
Service Manager
Ken Ganley Hyundai


Cliente verificado
Huron, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/20/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Great service
Great fast service. Couldn't ask for anything more.
MICHAEL T. de Ken Ganley Hyundai Norwalk respondió el 02/21/2022 04:14 AM

Thank you for the kind words and 5 Star response! Your time and feedback is truly appreciated. We look forward to serving you again!
Mike Torok
Service Manager
Ken Ganley Hyundai


Cliente verificado
Norwalk, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/15/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Review Title
Everything was handled amazingly, Amy was extremely nice and helpful. Overall great experience.
MICHAEL T. de Ken Ganley Hyundai Norwalk respondió el 02/16/2022 04:14 AM

Thank you for the kind words and 5 Star response! Your time and feedback is truly appreciated. We look forward to serving you again!
Mike Torok
Service Manager
Ken Ganley Hyundai


CB
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Cathlene B.
Bellevue, OH
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
02/15/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
8
Categoría: Service
Safety Recall Check
I've always thought the facility was very clean, keeping the customers comfortable and away from noise and dirt. I was able to leave vehicle and pick it back up with no problem. Everything checked out OK.
MICHAEL T. de Ken Ganley Hyundai Norwalk respondió el 02/15/2022 01:18 PM

Thank you for taking the time to complete the survey about your recent service visit. Your time and feedback is truly appreciated. I am sorry to see that we have failed to provide 5 star service for you. Can you please contact me at your earliest convenience. I would like to find out where we failed and what I can do to help resolve any issues you may have experienced during your visit. I can be reached at 419-668-3300 or emailed at mtorok@ganleyauto.com.
Once again thank you and I hope to hear from you soon.
Mike Torok
Service Manager
Ken Ganley Hyundai


Cliente verificado
Norwalk, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/15/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Efficient and friendly service
Service personnel are excellent. Service walk done accurately and in a very timely manner
MICHAEL T. de Ken Ganley Hyundai Norwalk respondió el 02/15/2022 09:32 AM

Thank you for the kind words and 5 Star response! Your time and feedback is truly appreciated. We look forward to serving you again!
Mike Torok
Service Manager
Ken Ganley Hyundai


Cliente verificado
Huron, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/30/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Easy purchase with great sales service
Salesperson John was great at making the purchase quick, easy, and straight honest. Nothing hidden, every fair and great.
MICHAEL T. de Ken Ganley Hyundai Norwalk respondió el 01/31/2022 04:15 AM

Thank you for the 5 Star response! Your time and feedback is truly appreciated. We look forward to serving you again.
Mike Torok
Service Manager
Ken Ganley Hyundai


SM
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Steve M.
Fremont, OH
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
01/30/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
7
Categoría: Service
Customer service great, thoroughness not so much
At least part of the checks were pencil whipped.
MICHAEL T. de Ken Ganley Hyundai Norwalk respondió el 01/31/2022 04:21 AM

Thank you for taking the time to complete the survey about your recent service visit. Your time and feedback is truly appreciated. I am sorry to see that we have failed to provide 5 Star service for you. if there is any thing I can do to help resolve any issues you may have experienced please feel free to contact me at your convenience.  I can be reached at 419-668-3300. We look forward to serving you again.
Mike Torok
Service Manager
Ken Ganley Hyundai


AD
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Ann D.
Bloomville, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/27/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Great Dealer, awesome customer service.
I wish I would of bought my car through them, my next one I definitely will. Service Department is quick and very helpful and friendly.
MICHAEL T. de Ken Ganley Hyundai Norwalk respondió el 01/27/2022 02:01 PM

Thanks for the kind words and 5 Star response! Your time and feedback is truly appreciated. We look forward to serving you again.
Mike Torok
Service Manager
Ken Ganley Hyundai


WL
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Walter L.
Bellevue, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/26/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Satisfied
Service was good service was done on 1/21/22.
MICHAEL T. de Ken Ganley Hyundai Norwalk respondió el 01/26/2022 12:04 PM

Thank you for the 5 star response! Your time and feedback is truly appreciated. We look forward to serving you again.
Mike Torok
Service Manager
Ken Ganley Hyundai


JM
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John M.
Willard, OH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/26/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
on time and very nice
great service
MICHAEL T. de Ken Ganley Hyundai Norwalk respondió el 01/26/2022 05:32 AM

Thank you for the 5 Star review!! Your time and feedback is truly appreciated. We look forward to serving you again.
Mike Torok
Service Manager
Ken Ganley Hyundai

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.