My vehicle was in the collision center for almost 2 months. Chris was unprofessional and not helpful once I began asking questions on the length of time it was taking for my car. It got to the point where my husband had to call and speak to him because he was cold, unprofessional, and had all sorts of smart comments to make. The repairs were good. But my battery had been drained so I picked up my car and went to work, when I left work I had to have it jumped and a new battery obtained. I have always taken vehicles to keatons however I will be finding someone else for any other issues.
It took awhile for Keatons to get the necessary parts for my car. I believe it was not anything they could help. The work that was performed was great.
MS
Mollie S.
SUBA Legacy Premium
10/13/2022
Cliente Verificado
8
Car looked amazing when done....
They do great work on the car it looks like a new car very high quality work, need to improve on comminution with customer on time line for pick up. I had to call several times to find out when my car was finished and ready for pick up.
KH
Karen H.
SUBA Impreza w/Continuously Variable Transmission
02/26/2022
Cliente Verificado
10
Happy
Great to work with and high quality work
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