I took our car in to get it looked at, TJ was an excellent customer service representative as was the lady there. The issue was not able to be resolved and TJ gave me some paperwork on what the issue is. He then suggested where to take it to get repaired. Now that’s real Customer Service in my book.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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