I have been a Kanrock customer for many years. I recently went in to have a tire replaced under the the road insurance I purchased. I was told it had expired. Then the salesman pressured me to buy tires and when I did not he told me that I was in grave danger driving on the tire with a broken belt. I have never been treated like this at Kanrock. I bought tires at Belle. I felt that they were trying to take advantage of me because I was a woman without a man with me. He even went as far as to ask me if I was checking my bank account to see if I could afford the tires.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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