Where to begin with all the issues I’ve had with this place. Smarmy, overpriced, and untrustworthy. I went in for a simple oil change and they scared me saying I needed my battery replaced and that the car could “die at any second”. They replaced my battery which started a host of other problems. When I told them the first time they said the car was adjusting and should be fine in a couple of days. It kept getting worse and I took it in and they tried to blame the car (it’s less than ten years old). I never had this problem before they touched it! Then they acted like they were doing me this huge favor by fixing THEIR mistake free of charge.
I received a voucher recently to get some work done and called to get a quote. Received a ridiculous estimate for over hundreds of dollars... when I called the dealership to ask for the same service, they told me the cost would be less than $100.
I don’t trust these guys at all. I’m done with them.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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I received a voucher recently to get some work done and called to get a quote. Received a ridiculous estimate for over hundreds of dollars... when I called the dealership to ask for the same service, they told me the cost would be less than $100.
I don’t trust these guys at all. I’m done with them.