Communication was very poor I would get transferred to someone and they would never pick up or return any calls. I even had the receptionist leave a note, yet no returned calls. I also didn't get a call for when my car was ready. It seemed like every time I called they had something to tell me; I'm not sure why they never could reach out to me first.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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