I was caught in a fight between K-Ceps and my insurance company, USAA. I had previously never had any problems with USAA but what they would pay was much less than what K-Ceps would charge. After a few weeks of arguing, I finally paid quite a bit (over and above my large deductible) to just get the job done and get my car back. The quality of the work was excellent.

Chris S. de K CEPS respondió el 10/25/2024 08:23 AM

We appreciate you taking the time to share your experience, even if it was a more difficult process than expected by either you or us. We strive to provide clear estimates, but we know sometimes insurance companies can be a bit...creative with their coverage. We're pleased to hear that once the dust settled, the quality of our work hit the mark. If there are any lingering questions or if you need assistance in the future, don't hesitate to reach out. We’re here to help!

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