Johnson Hyundai is staffed with expert technicians who provide quality Hyundai repair and maintenance.Johnson Hyundai is staffed with expert technicians who provide quality Hyundai repair and maintenance.
I am in the mileage reimbursement program. Whenever I want mileage checked, they will not schedule an appointment. The car needed the rotors machined at one point in the past. This dealership damaged them to the point that the car needed new rotors, and they would not admit fault nor pay for the rotors. Recently, the front passenger door handle broke. There was rarely a passenger in the vehicle, so it was not from overuse. The dealership "fixed" the handle, and I was charged for it, and then it broke, again, soon after. The dealership kept increasing the price of the handle. They kept the car 3 more weeks due to misdiagnosis. I had to contact the corporate office. I was not charged additional funds due to complaint, but after much non-use of the vehicle, the handle is again broken. Do not give your money and business to this dealership if you have an ounce of sense.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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