The other one star reviews here are pretty spot on with what I experienced. They botched my vehicle repair and then they were so rude and toxic about it that I was afraid to let them have the vehicle again; a very profitable but unethical business practice. They kept $1000 of my families money without having earned it so we wont be having Christmas this year. Sure, they can be very personable if everything goes smoothly but if something goes wrong or if you question them, it gets ugly fast. I hope to keep this from happening to others.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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