Job seam to be done good but customer service terrible
The work was done in my time frame which ment alot to me but I originally brought it in for a oil pan replace but needed a lot more downso I couldn't afford to do everything they recommended but did the necessary things it ending me another $1000 so $2000 in all they recommended me to have then clean my battery post for $65 I kindly ask Javier if they would do it for free since I just spent $2000 and still need another $2000 in repairs this job would of took them maybe 10 min top and to add a spray about $5 but they didn't do that for me they were in a hurry to get there money when I complain about it they said bring it in when you have the other repairs about another $2000 and we will do it for free my point was you don't have the time to do something for me that small after I spent $2000 then to tell me when I come end and do another $2000 so $4000 and will do that small favor Now let make it clear I think they did a good job on the repairs but a lousy little job clean my battery post and my car was there open hood I ask them if they would do it when they started the repairs will not go back to a place that didn't appreciate my service
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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