John was my mechanic 13 years ago and I lost him when he moved from a local gas station to somewhere else- the gas station wouldn't tell me where! So, I was thrilled when I found John again 2 1/2 years ago! He has expertly cared for 3 cars of mine, showing honesty and even re-doing work at no additional charge when I wasn't satisfied! He has even given me a ride to an appointment and picked me up afterwards when the car wasn't ready as quickly as anticipated. John and his team go above and beyond every time!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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