This place could have seriously injured my dad. He went in due to brake trouble and then had to return because the issue was still not resolved the first time. They charged him 1100 dollars between the two times. After they release his truck back to him, he runs my 17 year old sister to school (thankfully she was not in the vehicle or DRIVING!!) and while going down a hill, the brakes went completely out. He had to avoid crashing into a car at a stop sign and ended up running in the grass before the car came to a stop on it's own. Then he had to call AAA, get my grandmother to pick him up and had to leave work early (lost of pay) to deal with the car. Luckily my father was able to think quickly and not panic (like most people would). Otherwise, so many other things could have gone wrong. These people should give him a full refund and actually fix the problem! if u got all the parts required (even the master cylinder..which they did not change), it would come to around 400 dollars. Unless they make this right, do not trust this shop. You may be risking your life. As a loved one, I am horrified that a shop could be so careless when it comes to checking and fixing brake issues!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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