Overall, the shop is making things right. That being said, the vehicle was returned with additional damage. (Note to others: ALWAYS video or extensively photograph your vehicle when sending in for repairs, no matter which shop you are using!) The damage is what I would consider “minor,” but they cannot correct it, only an outside vendor can. An additional hassle, for sure.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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