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Joel's Automotive Inc

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(578 Reseñas)
0
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
1
Total de ReScores
1.0
Promedio de ReScores
0
Puntuación Neta de Promotores ®

Detalles del Negocio

Contacto
(909) 946-7687

Horario del Negocio

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1953 West 11th Street Upland, CA 91786-8406
Reseñas de Joel's Automotive Inc's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(578 Reseñas)

CH
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Cassandra H.
Hesperus, CO
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/31/2024
10
Good price, quality work, comfortable environment
I was at the beginning of a 12-hour drive, with a flight to catch at the end, when my alternator and battery went out. It was early morning, and when I called Joel, he got me in quickly so I could get back on my way to Colorado. He was kind, professional, and HONEST! As a woman traveling alone, it’s good to know that I’m getting honest treatment and a good deal. If I lived in Montclair, Joel’s automotive would be my first choice. I can’t say enough good things about this establishment!

KR
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Kathryn R.
Running Springs, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/28/2022
0
Joel automotive really helped me!
Joel automotive really helped me. I called day of needing a new fender liner. They were able to get me in and out same day within 3 hours. Thank you so much!! You guys are awesome!!

TK
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Tatiana K.
San Gabriel, CA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
07/17/2020
Absolutely unprofessional auto service
Short story: we brought a car with a weird noise, we were charged 2200 and after a week took the car back with the same problem. Owner even didn't find out during the week what is the problem, he randomly changed parts, it didn't help, but took money for his unprofessional service.
The whole situation: 07/09/2020 we (me and my husband) left place at 9th st Upland in two cars (one car is a commercial van), my husband called me right away and told that it is a noise in the back of his car and he doesn't want to take a chance and go to freeway. I googled auto repair and we went to Joel's. They took our car, made a short slow run on it about 100ft to the garage and after couple hours of waiting owner told that to fix a car will cost around 1500. His opinion was that some bearing damaged we agreed to fix it. In the morning we called to check the progress and got a news that it would cost 1900, cuz he thought that another bearing should be replaced. He promised get back later afternoon. He didn't. Next morning I stopped by and he showed me some parts and told that is to complicated and expensive to buy them, that's why he will order the whole thing and it would be 2200. Promised to call next morning, and he didn't. My husband called twice and finally got an info that part would be Wednesday afternoon. Again no calls, we stoped by Friday early morning. Owner told us that everything fixed, but he wanted to make sure that it is no noise, and he needs a few more hours to check the car in a freeway. We waited the whole Friday and called again. Owner told that we can come to pick the car up. My husband with the owner drove it and the situation was the same, the same noise. Owner started explain me which parts he changed, I'm still not sure that it was necessary, cuz the problem wasn't resolved. I asked put my parts back, and let me go to the other auto repair, he told that he already threw my old parts away. I offered him invite a third party expert to evaluate this situation, he rejected. He held our car and finally I called the police. Police came and explain me what I should do with this situation, thank you very much them for that. I'll go by the end, and I will file claim to the bar and court, and will do expertise.
I lost time, customers and money with their service, keep away from this place and do not repeat our mistakes.
No Recomendado

SL
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Sherri L.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/09/2018
GREAT NEW LOCATION!!!
WENT TO GO SEE JOEL AT HIS NEW LOCATION
5512 ARROW HWY SUITE A
MONTCLAIR, CA 91763

BEAUTIFUL JOEL, CONGRATULATIONS!!!
Recomendado

JB
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Joelle B.
Upland, CA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
08/29/2017
Joel's automotive
Always friendly and they really know what they are doing. Fair and honest.
Recomendado

PF
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PETE F.
Rancho Cucamonga, CA
GMC Pickup
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/19/2017
cliente verificadoCliente Verificado
Quality of service.
Just a smog check, but everything was fine, as usual.
Recomendado

KF
Kandi F.
Upland, CA
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/18/2017
cliente verificadoCliente Verificado
Categoría: Service
Kandi said this business was friendly, nice, and knowledgeable. She said this business replaced some parts and when she took her vehicle to her dealership, they felt not all the parts needed to be replaced. She suspects they were upset she went to this business first.
Recomendado

GT
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GREG T.
Rancho Cucamonga, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/15/2017
cliente verificadoCliente Verificado
Trustworthy and honest
Always great service. Highly recommend!
Recomendado

TR
Thomas R.
Upland, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/14/2017
cliente verificadoCliente Verificado
Categoría: Service
Thomas said this business was timely.
Recomendado

AP
Andrew P.
Upland, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/14/2017
cliente verificadoCliente Verificado
Categoría: Service
Andrew said he had no issues with the business, they were helpful, and knowledgeable. They even helped him find out what was causing the problem.
Recomendado

EC
Eddie C.
La Quinta, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/10/2017
cliente verificadoCliente Verificado
Categoría: Service
Eddie said the friendly service provided by this business was done at a good price.
Recomendado

FA
Fredi A.
Colton, CA
Ford Pickup
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/07/2017
cliente verificadoCliente Verificado
Categoría: Service
Spoke with Aracely. She said this business was on top of everything.
Recomendado

PL
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PATRICIA L.
Pleasanton, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/06/2017
cliente verificadoCliente Verificado
Helpful and efficient
Joel was so helpful and efficient. Car problem was fixed quickly.
Recomendado

SA
Salvador A.
Montclair, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/04/2017
cliente verificadoCliente Verificado
Categoría: Service
Salvador said he has known this business for a long time. They always provide very good service. He also mentioned they did very good job and he was pleased with them.
Recomendado

DL
David L.
Upland, CA
Chevrolet El Camino
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
04/04/2017
cliente verificadoCliente Verificado
Categoría: Service
David said the business had his vehicle for 3 months, but the work was not completed when he picked it up. Joel was a nice guy.
No Recomendado
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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.