I chose to have my 2017 Lexus repaired at JM Lexus because it was a certified Lexus collision center. I live in Pennsylvania and assumed any work done would be warranted at any certified Lexus center. Not the case. JM Lexus Is the only place my repaired car is guaranteed. The repairs were done in a very inefficient manor which took four months. They didn’t start repairs until all parts were in which meant they did nothing for two months. Besides poor service they emptied my dash change drawer of $20 and stole my gold Lexus key ring off my key. I highly recommend that you avoid this dealership. I wish I would have read the many negative reviews before dealing with them.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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