Jimmy Auto in Granby provided an utterly disappointing experience. Despite initially stating a 10-day timeframe for my clutch replacement, they failed to meet their own deadline and requested an additional week. Communication deteriorated, leaving me in the dark and forcing me to leave work early, as calls and texts went unanswered.
Upon visiting their closed shop, I was assured my car would be ready the following Tuesday, yet communication remained nonexistent. Adding insult to injury, they closed 30 minutes early when I drove to their shop. Shockingly, after 24 days, my car had not seen any progress. The sheer lack of professionalism, constant delays, and false assurances make Jimmy Auto in Granby a place to avoid. Save yourself the frustration and choose a more reliable service.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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Upon visiting their closed shop, I was assured my car would be ready the following Tuesday, yet communication remained nonexistent. Adding insult to injury, they closed 30 minutes early when I drove to their shop. Shockingly, after 24 days, my car had not seen any progress. The sheer lack of professionalism, constant delays, and false assurances make Jimmy Auto in Granby a place to avoid. Save yourself the frustration and choose a more reliable service.