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Richard H.

Northport, AL

03/09/2023

Categoría: Service

Go elsewhere. Poor service and vehicles don't get advertised mpg

The dealership is largely unresponsive. I bought my car early last August. Only one key was given to me at signing. The other was promised by year's end. I t never came. I tried calling my sales rep a few times but received no reply. I tried calling one of the managers and left a message. Again no reply. I tried calling again and finally got ahold of one of the managers who said that he'd check on it and get back to me. He never did. In addition, the whole complementary oil change perk is not to be taken seriously. Good luck being able to get an appointment. My guess is that the warranties probably are probably not going to be honored if I ever have to use them based on the post sale treatment of the customers. Finally, I bought a hybrid with the hopes of saving money on gas. The advertised mileage of 53/56 mpg for the 2023 Elantra Blue is nowhere near reality. The actual mileage is 10-12 mpg less that the advertised mileage.

So, where's my 2nd key fab Hyundai?

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