Jeff’s transmission came referred to me by a work colleague. As I was on my way to work and noticed my car was making weird sounds. My plan was to leave work early to catch a flight home. As I got in my car to leave I realized my transmission was completely shot. As I’m sitting in my parking garage at work I called Jeff’s transmissions. Joe, the manager, had a tow truck come right away to get my car while I was in an Uber to the airport so I wouldn’t miss my flight. After the team inspected it they confirmed my transmission was gone. I only had the car for 16 months and still had warranty. Joe called the warranty company on my behalf to get a make sure they would cover some, if not all of it. They wanted to give me a used transmission but Joe said no way. He said “I work for you, not the warranty company” within a week they approved a brand new transmission for me. Another week later my car was fixed and driving like new. Joe and his team have been nothing short of patient, honest, and communicative. I would recommend anyone with transmission issues to Jeff’s.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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