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Japanese Auto Repair

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(706 Reseñas)
92
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
Reseña Original
Calificación general 2.2/5Calificación general 2.2/5Calificación general 2.2/5Calificación general 2.2/5Calificación general 2.2/5
6
Total de ReScores
4.8
Promedio de ReScores
92
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

People are constantly searching and asking "Where can I find a quality and trustworthy auto repair near me?". At our Japanese Auto Repair Suwanee location, the objective is to repair your vehicle better than factory quality standards at affordable prices. Our car service mechanics use the latest state-of-the-art diagnostic and test People are constantly searching and asking "Where can I find a quality and trustworthy auto repair near me?". At our Japanese Auto Repair Suwanee location, the objective is to repair your vehicle better than factory quality standards at affordable prices. Our car service mechanics use the latest state-of-the-art diagnostic and test equipment supervised by a Mechanical Engineer with a Masters Degree and over 30 years of experience. Our highly trained, ASE certified factory technicians share in the JAR sentiment that you and your vehicle deserve only the best of care. Having served Suwanee, Georgia and the surrounding cities for years, we are the area’s trusted dealer alternative. Learn more about our auto service in Suwanee, GA and see why so many customers trust us with all of their Japanese car repair needs. WE ACCEPT ALL LOCAL COMPETITOR COUPONS & ALL EXTENDED WARRANTIES. ...more

Categorías
Mantenimiento de automóviles, Reparación de automóviles de importación, Cambio de aceite
Contacto
(678) 482-5558

Horario del Negocio

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
920 Peachtree Industrial Blvd Suwanee, GA 30024
Reseñas de Japanese Auto Repair's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(706 Reseñas)

KW
gravatar
Karen W.
Duluth, GA
ReScore Reseña™
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/25/2025
9
Patrick is great
Patrick reached out a couple of times and made sure that things are clear in terms of diagnosis and proposed repairs.

The only room for improvement I'd suggest are photos of problem areas.

Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
03/20/2025
7
Clarity and transparency is so important
First time with this person on the counter. I’ve previously talked to another and that person seemed more willing to give out information or explain things.

Came in for general maintenance and a leak was detected on this visit and counter person advised Oil Pump area replacement for around $1K(?) I am unclear and the explanation was very meager. Notes on the maintenance check is a checklist which is great but not the results of the check. A section of Technician Findings would have been appreciated.

Rather disappointed because I want to support inclusive local businesses.
SHAD H. de Japanese Auto Repair respondió el 04/25/2025 01:14 PM

Thank you so much for taking the time to speak with Patrick earlier. We truly appreciate your patience and understanding. Unfortunately, it appears that our system did not properly apply the revisions you requested to your invoice. We sincerely apologize for any confusion or inconvenience this may have caused.

Please rest assured that we’ve identified and corrected the issue on our end, and we’ve taken steps to ensure that it doesn’t happen again in the future. Your satisfaction means a great deal to us, and we’re committed to providing you with a seamless and positive experience every step of the way.

If there’s anything else we can do or clarify, please don’t hesitate to reach out. We’re always happy to help.

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.