I would do negative stars if I could. We were in constant communication with this dealership for over 24 hours, put a deposit down on a vehicle, sold our vehicle 18 hours later and called to finalize financing & they informed us they sold the vehicle to someone else this afternoon. The finance manager Troy, we spoke to yesterday told us he would call us IMMEDIATELY if anything changed. He didn’t and now they have our money and we have sold our vehicle. Really bad business!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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