JR Auto and Towing located in Ottawa Illinois. Automotive repairing in Ottawa, IL for over 25 years.JR Auto and Towing located in Ottawa Illinois. Automotive repairing in Ottawa, IL for over 25 years.
Very professional, thorough and excellent communication
Once again JR has been able to help me. Very thorough work on their part not only resolved my problem, but caught another problem in the making and prevented me from having bigger issues. Thank you so much to all of you, including the office!
My experience with JR has been excellent, the staff is efficient. I have no complaints, I think they're reliable and trustworthy. I have never had the feeling that I have been taken advantage of, like some other places. I have recommended others and will continue to do so to JR.
I cannot compliment all of you enough on rescuing me during my vehicle's issues today, and allowing me to do work in your lounge for so long while you repaired the issues. You were not only professional, but also very courteous. Thank you.
I had a rattling going on and was in fear it was my timing chain. Dropped it off the night before for them to diagnose. Got a call at 10:30 the next day saying it was all ready for pickup. Turned out it was a simple fix of a muffler bracket and everything was back to normal. Thank goodness it wasn’t the timing chain.
Took my truck to a shop and was told my battery and alternator was good so I went and got a second opinion. Jr’s was quick to diagnose the problem fix my alternator and send me on my way. Highly recommend this shop and plan on using them again if I have any other issues.
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