ED is now my favorite person ever. Our ClassC RV got a flat (unrepairable). After waiting 7 hours for insurance to finally find someone local on a Sunday, they found J & J out of Toledo. We were camping just north in Michigan. He's licensed in both States. He was there within 45 minutes or less with the right truck to tow our size rig. No snags, no problems. Very professional and kind . He towed us to a local tire store nearby where we had an appointment for 4 new tires the next day. Ed is truly a man who enjoys helping people in need. He knows his stuff and explained everything as he hooked us up. If I ever pass by in the near future I will stop in just to say hi and thank him again for saving us. He and the woman who called to tell us he was on the way were Awesome. Highly recommend them if you need a tow or help with a vehicle. THANKS AGAIN ED !!!!! Russ and Cindy from Michigan.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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