I highly recommend Interstate Service Center. Service Manager Mike was extremely knowledgeable, helpful and polite, he took the time to answer my questions, explaining the options available from repair to replacement. When my battery died one block from the shop I walked to the shop and explained my situation, they went of their way to jump the battery and then drive my car to the shop. The staff and technicians are the best, highly skilled, reliable and professional. The price is always fair and honest a great value for excellent service.
PF
Patrick F.
Bethlehem, PA
05/24/2023
10
Absolutely hands down the best overall mechanics and customer service I've ever experienced
Mike and all of the staff are the best at what they do. They all work extremely well together and very efficient. Very friendly and courteous. They picked up my vehicle on 5/23/23 at my work and did a substantial amount of work and had it back at my work before I got back for the day. Exceptional staff. I will never allow anyone else to work on my vehicles. This is the 3rd vehicle they have faithfully serviced over the years and not one complaint from me. I never leave reviews either but they absolutely deserve the recognition
Slade said they have always taken care of him and he really enjoys the work that they do.
Recomendado
MF
Mark F.
Northampton, PA
Ford Aerostar
06/29/2020
Cliente Verificado
Categoría: Service
Mark said he thought they were very professional, the staff helped pick out a good repair for his vehicle and it seems to be running very well, so they repaired. He added they were knowledgeable and gave him a good evaluation.
Pete said these employees always do the best they can, they are helpful, they pick up the vehicle, service it and then bring it back. He stated that Mike, the service writer, is really good.
This was my first time using this company, from the moment I spoke with someone till the time I paid my experience was nothing but great! I didn’t have a copy of my insurance printed out(everything is digital now), so when I dropped my key off I had asked for someone to reach out to me with an email so I could send a copy that way. They did just that, first thing in the morning an employee reached out to me. Since they are AAA certified they have this program/website where they upload every detail about your car on. The list goes through everything needed for your car. If it’s green it’s good, yellow it’s recommended, and red it needs to be done to pass. This is the first time any garage has done this, they even upload pictures of the part they’re speaking of so you can see for yourself! They also will send you a copy of the estimate without you having to ask! As of today I will not be going to any other garage. Customer service was great, and they got me in extremely fast! I will be telling everyone to go here!
They have been servicing my vehicle for several years and they truly are great to work with, very accommodating and the service center is extremely clean. Since my vehicle is older (1999 Saturn SL2), they take great care when servicing it.
Would not go anywhere else.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.